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If there is something you wonder about the current terms, you can easily reach us at vildmannensdrag@gmail.com
1. Purchase
When ordering, an agreement on purchase is only reached when the wild man's traits confirmed the order through an order confirmation. An order confirmation will be sent no later than 24 hours after the order is received. If delivery time changes in the order, the customer will be notified as soon as possible. You always have the right to cancel the purchase at no cost until the item is sent.The wild man's features have ownership and withdrawal rights to all products until full payment has been received from the customer.
2. Prices
Prices include VAT with 25 % for orders within the EU. In the event of a confirmed order, prices can only be changed by circumstances which the wild man's features do not have. For example, significantly changed raw material prices, currency changes or changed VAT. No expedition costs will be added. Should the price change, the customer is entitled to cancel the purchase at no cost.
When purchasing outside the EU, the goods are sold VAT -free, any customs costs may be added to the customer upon entry into non -EU country.
3. Shipping
A shipping cost of SEK 75 will be added within Sweden. We send by mail or DHL depending on size and weight.
4. Payment Options/Payment Terms
4.1 Invoice (within Sweden only)
The fee for paying against invoice is SEK 0.We use Klarna for invoice and you will find their terms here: http://www.klarna.com/en/privat.
Payment Terms: In the case of invoice payment, 14 days are valid from the item being sent.It is Klarna's payment terms that apply and you will find them here: Klarna invoice
4.2 Card payment
We use Klarna for secure card payments.
Read more about Klarna here: http://www.klarna.com/en/privat.
4.3 Direct payment via Internet Bank.
Payment via the bank is made through Klarna. Read more about Klarna here: http://www.klarna.com/en/privat
5. Deliveries
Orders made before 4 pm on weekend-free everyday life are processed on the same day and are normally delivered within 2-4 days within Sweden.
We reserve the right to ensure that all stock products are sold out before we have time to update the website, and then we inform customers about the estimated delivery time. The customer always has the right to cancel purchases at no cost unless the product is in stock. The packages are delivered by the post or other carrier to the delivery point or sent as post.
6. Delivery delays
Sometimes delivery delays arise from our suppliers except our control. This can be done, for example, as a supplier cannot fulfill its delivery obligations against us or problems in the manufacturing process. If it occurs, we disclose compensation for the customer for the damage caused by the delay. You can trust that we always let you know if deliveries will go out on time. As a customer, you always have the right to cancel the purchase at no cost of delivery delay.
7. Transport
The wild man's feature is responsible for transport to you as a customer. You and the transport company are responsible for the risk of any return to us.
8. Damaged goods
When you receive your goods, it is important that you check your order directly. If you have received an incorrect or damaged item, contact us as soon as possible via e-mail to wildmannensdrag@gmail.com
9. Rights and Open Purchase
Private customers are entitled to 14 days' right of withdrawal according to the Distance Agreements Act. This means that you as a customer have the right to regret your purchase within 14 days after you have received the product. Returned item must be unused and in its original packaging. When using the right of withdrawal/open purchase, the customer is responsible for the return shipping.
10. Complaints
If you want to advertise a damaged or incorrect product, please contact us via email for further instructions. Preferably notify us via e-mail wildmannensdrag@gmail.com before sending anything. Add the invoice/receipt so we can identify the return. Remember that you are responsible for the shipping to us.
In the event of a dispute, we always follow ARN's recommendations.
11. Refunds
Refunds are made via Klarna. The sum is always refunded to the same account used on the purchase and as soon as possible from the time we have received and approved the return.
12. Reservations
We reserve ourselves for changes in prices as a result of large price deviations from our suppliers, error writing or other errors that are beyond our control. Read more about unforeseen events during Force Majeur below.
13. Protection of Personal Data
In connection with registration and ordering, you agree that we store and use your information in our business only for the purpose to complete and provide the service you expect from us. According to PUL (the Personal Data Act) you have the right to receive the information we have registered on you and if you consider it incorrect or irrelevant you can request correction or removal from our customer register. If so, contact our customer service (preferably at e-mail info@ot-utpost.se). We also assure that we will not sell or transfer any personal information (see our
1. Purchase
When ordering, an agreement on purchase is only reached when the wild man's traits confirmed the order through an order confirmation. An order confirmation will be sent no later than 24 hours after the order is received. If delivery time changes in the order, the customer will be notified as soon as possible. You always have the right to cancel the purchase at no cost until the item is sent.The wild man's features have ownership and withdrawal rights to all products until full payment has been received from the customer.
2. Prices
Prices include VAT with 25 % for orders within the EU. In the event of a confirmed order, prices can only be changed by circumstances which the wild man's features do not have. For example, significantly changed raw material prices, currency changes or changed VAT. No expedition costs will be added. Should the price change, the customer is entitled to cancel the purchase at no cost.
When purchasing outside the EU, the goods are sold VAT -free, any customs costs may be added to the customer upon entry into non -EU country.
3. Shipping
A shipping cost of SEK 75 will be added within Sweden. We send by mail or DHL depending on size and weight.
4. Payment Options/Payment Terms
4.1 Invoice (within Sweden only)
The fee for paying against invoice is SEK 0.We use Klarna for invoice and you will find their terms here: http://www.klarna.com/en/privat.
Payment Terms: In the case of invoice payment, 14 days are valid from the item being sent.It is Klarna's payment terms that apply and you will find them here: Klarna invoice
4.2 Card payment
We use Klarna for secure card payments.
Read more about Klarna here: http://www.klarna.com/en/privat.
4.3 Direct payment via Internet Bank.
Payment via the bank is made through Klarna. Read more about Klarna here: http://www.klarna.com/en/privat
5. Deliveries
Orders made before 4 pm on weekend-free everyday life are processed on the same day and are normally delivered within 2-4 days within Sweden.
We reserve the right to ensure that all stock products are sold out before we have time to update the website, and then we inform customers about the estimated delivery time. The customer always has the right to cancel purchases at no cost unless the product is in stock. The packages are delivered by the post or other carrier to the delivery point or sent as post.
6. Delivery delays
Sometimes delivery delays arise from our suppliers except our control. This can be done, for example, as a supplier cannot fulfill its delivery obligations against us or problems in the manufacturing process. If it occurs, we disclose compensation for the customer for the damage caused by the delay. You can trust that we always let you know if deliveries will go out on time. As a customer, you always have the right to cancel the purchase at no cost of delivery delay.
7. Transport
The wild man's feature is responsible for transport to you as a customer. You and the transport company are responsible for the risk of any return to us.
8. Damaged goods
When you receive your goods, it is important that you check your order directly. If you have received an incorrect or damaged item, contact us as soon as possible via e-mail to wildmannensdrag@gmail.com
9. Rights and Open Purchase
Private customers are entitled to 14 days' right of withdrawal according to the Distance Agreements Act. This means that you as a customer have the right to regret your purchase within 14 days after you have received the product. Returned item must be unused and in its original packaging. When using the right of withdrawal/open purchase, the customer is responsible for the return shipping.
10. Complaints
If you want to advertise a damaged or incorrect product, please contact us via email for further instructions. Preferably notify us via e-mail wildmannensdrag@gmail.com before sending anything. Add the invoice/receipt so we can identify the return. Remember that you are responsible for the shipping to us.
In the event of a dispute, we always follow ARN's recommendations.
11. Refunds
Refunds are made via Klarna. The sum is always refunded to the same account used on the purchase and as soon as possible from the time we have received and approved the return.
12. Reservations
We reserve ourselves for changes in prices as a result of large price deviations from our suppliers, error writing or other errors that are beyond our control. Read more about unforeseen events during Force Majeur below.
13. Protection of Personal Data
In connection with registration and ordering, you agree that we store and use your information in our business only for the purpose to complete and provide the service you expect from us. According to PUL (the Personal Data Act) you have the right to receive the information we have registered on you and if you consider it incorrect or irrelevant you can request correction or removal from our customer register. If so, contact our customer service (preferably at e-mail info@ot-utpost.se). We also assure that we will not sell or transfer any personal information (see our